> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tied.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get the AMB registration

> The account's in-flight Apple Messages for Business registration. There is at most one, so these routes are singular and take no ID. Returns 404 when none has been started. Administrator only.



## OpenAPI

````yaml /api-reference/openapi.json get /api/v1/accounts/{account_id}/amb_onboarding_state
openapi: 3.0.4
info:
  title: Tied API
  description: >-
    The Tied REST API. Three families of endpoint, each with its own credential:
    **Application** for everything inside an account, **Platform** for
    provisioning accounts and users, and **Client** for acting as a contact from
    your own surface.
  version: 1.1.0
  termsOfService: https://tied.com/legal
  contact:
    email: hello@tied.com
  license:
    name: MIT License
    url: https://opensource.org/licenses/MIT
servers:
  - url: https://app.tied.com
    description: Tied cloud
security: []
tags:
  - name: Account AgentBots
    description: Account-specific Agent Bots
  - name: Agents
    description: Agent management APIs
  - name: Canned Responses
    description: Pre-defined responses for common queries
  - name: Contacts
    description: Contact management APIs
  - name: Contact Labels
    description: Manage contact labels
  - name: Conversation Assignments
    description: Manage conversation assignments
  - name: Conversation Labels
    description: Manage conversation labels
  - name: Conversations
    description: Conversation management APIs
  - name: Custom Attributes
    description: Custom fields for contacts and conversations
  - name: Custom Filters
    description: Saved filters for conversations
  - name: Inboxes
    description: Communication channels setup
  - name: Integrations
    description: Third-party integrations
  - name: Messages
    description: Message management APIs
  - name: Profile
    description: User profile APIs
  - name: Reports
    description: Analytics and reporting APIs
  - name: Teams
    description: Team management APIs
  - name: Webhooks
    description: Event notification webhooks
  - name: Automation Rule
    description: Workflow automation rules
  - name: Help Center
    description: Knowledge base management
  - name: Contacts API
    description: Public contact APIs
  - name: Conversations API
    description: Public conversation APIs
  - name: Messages API
    description: Public message APIs
  - name: CSAT Survey Page
    description: Customer satisfaction survey
  - name: Account
    description: >-
      The authenticated user's own account — read and update account settings.
      Distinct from the Platform family's **Accounts**, which provisions
      accounts across an installation.
  - name: Audit Logs
    description: Read the account's audit trail
  - name: Inbox API
    description: Public inbox lookup by channel identifier
  - name: Labels
    description: >-
      Create and manage the account's labels. Applying one to a conversation or
      contact is a separate endpoint under those resources.
  - name: Macros
    description: >-
      Saved multi-step actions an agent — or an integration — can run against
      one or more conversations.
  - name: Campaigns
    description: Ongoing website campaigns and one-off SMS and WhatsApp sends.
  - name: Contact Notes
    description: Internal notes on a contact. Never visible to the contact.
  - name: Help Center Categories
    description: Categories group a portal's articles, one tree per allowed locale.
  - name: Help Center Articles
    description: The articles a portal publishes, and their draft and archived states.
  - name: Summary Reports
    description: Per-agent, per-team, per-inbox and per-label totals for a period, as JSON.
  - name: Live Reports
    description: Right-now queue counts. No date range — these describe the present.
  - name: CSAT
    description: >-
      The satisfaction ratings contacts have submitted, and the metrics computed
      from them.
  - name: Notifications
    description: >-
      The per-user notification feed, its read and snooze state, and the
      settings that decide what lands in it.
  - name: Conversation Participants
    description: >-
      The agents watching a conversation. Participants get notified about it
      without being assigned to it.
  - name: Draft Messages
    description: >-
      The unsent reply held for a conversation. Stored in Redis, one per
      conversation.
  - name: Search
    description: >-
      One search service across conversations, contacts, messages and Help
      Center articles.
  - name: Dashboard Apps
    description: Embedded pages that appear as a tab beside a conversation.
  - name: Assignment Policies
    description: How conversations are handed out, and which inbox uses which policy.
  - name: Files
    description: Storing a file so another endpoint can attach it.
  - name: Bot Flows
    description: >-
      Scripted conversation flows, their versions, and the publish and rollback
      that move between them.
  - name: Billing
    description: >-
      Credit balance, usage, invoices, spend controls and the provider-hosted
      payment flows.
  - name: AMB Templates
    description: >-
      Saved Apple Messages primitive payloads an agent can reuse from the
      composer.
  - name: AMB Onboarding
    description: The in-flight Apple Messages for Business registration for an account.
  - name: Widget Session
    description: Starting a widget session and reading the visitor it belongs to.
  - name: Widget Conversation
    description: The visitor's conversation and its messages.
  - name: Widget Context
    description: Campaigns, agents, labels, events and uploads for a widget session.
  - name: CSAT Survey
    description: The public, unauthenticated survey a contact answers from a link.
  - name: Workspace
    description: Scheduling and cancelling deletion of the whole workspace.
paths:
  /api/v1/accounts/{account_id}/amb_onboarding_state:
    parameters:
      - $ref: '#/components/parameters/account_id'
    get:
      tags:
        - AMB Onboarding
      summary: Get the AMB registration
      description: >-
        The account's in-flight Apple Messages for Business registration. There
        is at most one, so these routes are singular and take no ID. Returns 404
        when none has been started. Administrator only.
      operationId: get-amb-onboarding-state
      responses:
        '200':
          description: Success
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/amb_onboarding_state'
              example:
                id: 1
                account_id: 1
                mode: guided
                current_section: mode_picker
                current_substep: ''
                captured_data:
                  brand_name: Tied
                status: in_progress
                started_at: '2026-09-21T04:30:46.486Z'
                submitted_internal_at: null
                submitted_to_apple_at: null
                apple_verified_at: null
                created_at: '2026-09-21T04:30:46.490Z'
                updated_at: '2026-09-21T04:30:46.490Z'
                apple_submission_id: null
                apple_status_updated_at: null
                inbox_id: null
        '403':
          description: Access denied
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_message'
        '404':
          description: Not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_message'
      security:
        - userApiKey: []
components:
  parameters:
    account_id:
      in: path
      name: id
      schema:
        type: integer
      required: true
      description: The numeric ID of the account
  schemas:
    amb_onboarding_state:
      type: object
      description: >-
        One in-flight Apple Messages for Business registration. There is at most
        one per account, which is why these routes are singular and take no ID.
      properties:
        id:
          type: integer
          description: The numeric ID of the state.
        account_id:
          type: integer
          description: The account registering.
        inbox_id:
          type: integer
          nullable: true
          description: Set once submit has created the inbox.
        mode:
          type: string
          description: Which path the registration is taking — for example `guided`.
        current_section:
          type: string
          description: Which section of the form the user is on. Starts at `mode_picker`.
        current_substep:
          type: string
          description: Where within that section.
        captured_data:
          type: object
          description: >-
            Everything gathered so far. Updates **deep-merge** into this rather
            than replacing it.
        status:
          type: string
          description: >-
            `in_progress`, then `submitted_internal` once submitted. Only
            `in_progress` is writable.
        started_at:
          type: string
          description: ISO-8601 timestamp.
        submitted_internal_at:
          type: string
          nullable: true
          description: When it was submitted to Tied.
        submitted_to_apple_at:
          type: string
          nullable: true
          description: When Tied passed it to Apple.
        apple_verified_at:
          type: string
          nullable: true
          description: When Apple approved it.
        apple_submission_id:
          type: string
          nullable: true
          description: Apple's reference for the submission.
    error_message:
      type: object
      description: >-
        The shape returned by `render_unauthorized`, `render_not_found_error`
        and `render_could_not_create_error`.
      properties:
        error:
          type: string
          description: A single human-readable message.
          example: Resource could not be found
      required:
        - error
  securitySchemes:
    userApiKey:
      type: apiKey
      in: header
      name: api_access_token
      description: >-
        This token can be obtained by visiting the profile page or via rails
        console. Provides access to  endpoints based on the user permissions
        levels. This token can be saved by an external system when user is
        created via API, to perform activities on behalf of the user.

````

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