> ## Documentation Index > Fetch the complete documentation index at: https://docs.tied.com/llms.txt > Use this file to discover all available pages before exploring further. # Get a automation rule details > Get the details of a automation rule in the account ## OpenAPI ````yaml /api-reference/openapi.json get /api/v1/accounts/{account_id}/automation_rules/{id} openapi: 3.0.4 info: title: Tied API description: >- The Tied REST API. Three families of endpoint, each with its own credential: **Application** for everything inside an account, **Platform** for provisioning accounts and users, and **Client** for acting as a contact from your own surface. version: 1.1.0 termsOfService: https://tied.com/legal contact: email: hello@tied.com license: name: MIT License url: https://opensource.org/licenses/MIT servers: - url: https://app.tied.com description: Tied cloud security: [] tags: - name: Account AgentBots description: Account-specific Agent Bots - name: Agents description: Agent management APIs - name: Canned Responses description: Pre-defined responses for common queries - name: Contacts description: Contact management APIs - name: Contact Labels description: Manage contact labels - name: Conversation Assignments description: Manage conversation assignments - name: Conversation Labels description: Manage conversation labels - name: Conversations description: Conversation management APIs - name: Custom Attributes description: Custom fields for contacts and conversations - name: Custom Filters description: Saved filters for conversations - name: Inboxes description: Communication channels setup - name: Integrations description: Third-party integrations - name: Messages description: Message management APIs - name: Profile description: User profile APIs - name: Reports description: Analytics and reporting APIs - name: Teams description: Team management APIs - name: Webhooks description: Event notification webhooks - name: Automation Rule description: Workflow automation rules - name: Help Center description: Knowledge base management - name: Contacts API description: Public contact APIs - name: Conversations API description: Public conversation APIs - name: Messages API description: Public message APIs - name: CSAT Survey Page description: Customer satisfaction survey - name: Account description: >- The authenticated user's own account — read and update account settings. Distinct from the Platform family's **Accounts**, which provisions accounts across an installation. - name: Audit Logs description: Read the account's audit trail - name: Inbox API description: Public inbox lookup by channel identifier - name: Labels description: >- Create and manage the account's labels. Applying one to a conversation or contact is a separate endpoint under those resources. - name: Macros description: >- Saved multi-step actions an agent — or an integration — can run against one or more conversations. - name: Campaigns description: Ongoing website campaigns and one-off SMS and WhatsApp sends. - name: Contact Notes description: Internal notes on a contact. Never visible to the contact. - name: Help Center Categories description: Categories group a portal's articles, one tree per allowed locale. - name: Help Center Articles description: The articles a portal publishes, and their draft and archived states. - name: Summary Reports description: Per-agent, per-team, per-inbox and per-label totals for a period, as JSON. - name: Live Reports description: Right-now queue counts. No date range — these describe the present. - name: CSAT description: >- The satisfaction ratings contacts have submitted, and the metrics computed from them. - name: Notifications description: >- The per-user notification feed, its read and snooze state, and the settings that decide what lands in it. - name: Conversation Participants description: >- The agents watching a conversation. Participants get notified about it without being assigned to it. - name: Draft Messages description: >- The unsent reply held for a conversation. Stored in Redis, one per conversation. - name: Search description: >- One search service across conversations, contacts, messages and Help Center articles. - name: Dashboard Apps description: Embedded pages that appear as a tab beside a conversation. - name: Assignment Policies description: How conversations are handed out, and which inbox uses which policy. - name: Files description: Storing a file so another endpoint can attach it. - name: Bot Flows description: >- Scripted conversation flows, their versions, and the publish and rollback that move between them. - name: Billing description: >- Credit balance, usage, invoices, spend controls and the provider-hosted payment flows. - name: AMB Templates description: >- Saved Apple Messages primitive payloads an agent can reuse from the composer. - name: AMB Onboarding description: The in-flight Apple Messages for Business registration for an account. - name: Widget Session description: Starting a widget session and reading the visitor it belongs to. - name: Widget Conversation description: The visitor's conversation and its messages. - name: Widget Context description: Campaigns, agents, labels, events and uploads for a widget session. - name: CSAT Survey description: The public, unauthenticated survey a contact answers from a link. - name: Workspace description: Scheduling and cancelling deletion of the whole workspace. paths: /api/v1/accounts/{account_id}/automation_rules/{id}: parameters: - $ref: '#/components/parameters/account_id' - name: id in: path schema: type: number description: ID of the Automation Rule required: true get: tags: - Automation Rule summary: Get a automation rule details description: Get the details of a automation rule in the account operationId: get-details-of-a-single-automation-rule parameters: - in: path name: id schema: type: integer required: true description: The ID of the automation rule to be updated. responses: '200': description: Success content: application/json: schema: $ref: '#/components/schemas/automation_rule' example: payload: id: 1 account_id: 1 name: Label billing conversations description: >- Adds a billing label when a customer message mentions billing. event_name: message_created conditions: - values: - billing attribute_key: content query_operator: null filter_operator: contains actions: - action_name: add_label action_params: - billing created_on: 1789851405 active: true '401': description: >- Unauthorized. A token that is present but invalid returns this shape; a request with no `api_access_token` header at all returns `{"errors": ["You need to sign in or sign up before continuing."]}`. content: application/json: schema: $ref: '#/components/schemas/error_message' '404': description: The given rule ID does not exist in the account content: application/json: schema: $ref: '#/components/schemas/error_message' security: - userApiKey: [] components: parameters: account_id: in: path name: id schema: type: integer required: true description: The numeric ID of the account schemas: automation_rule: type: object properties: payload: description: Response payload that contains automation rule(s) oneOf: - type: array description: Array of automation rules (for listing endpoint) items: $ref: '#/components/schemas/automation_rule_item' - type: object description: Single automation rule (for show/create/update endpoints) allOf: - $ref: '#/components/schemas/automation_rule_item' error_message: type: object description: >- The shape returned by `render_unauthorized`, `render_not_found_error` and `render_could_not_create_error`. properties: error: type: string description: A single human-readable message. example: Resource could not be found required: - error automation_rule_item: type: object properties: id: type: integer description: The ID of the automation rule account_id: type: integer description: Account Id name: type: string description: The name of the rule example: Add label on message create event description: type: string description: Description to give more context about the rule example: >- Add label support and sales on message create event if incoming message content contains text help event_name: type: string description: >- Automation Rule event, on which we call the actions(conversation_created, conversation_updated, message_created) enum: - conversation_created - conversation_updated - message_created example: message_created conditions: type: array description: Array of conditions on which conversation/message filter would work items: type: object properties: values: type: array items: type: string description: >- The values to compare against. An array even when the operator takes one. attribute_key: type: string description: >- Which attribute to test — `content`, `status`, `inbox_id`, `priority`, a custom attribute key, and so on. query_operator: type: string nullable: true description: >- `and` or `or`, joining this condition to the next. Null on the last condition. filter_operator: type: string description: >- How to compare — `equal_to`, `not_equal_to`, `contains`, `does_not_contain`, `is_present`, `is_not_present`. example: attribute_key: content filter_operator: contains values: - help query_operator: and actions: type: array description: Array of actions which we perform when condition matches items: type: object properties: action_name: type: string description: The action to perform when the conditions match. action_params: type: array description: >- Arguments for the action. The element type depends on `action_name`: label and note actions take strings, while assignment actions (`assign_team`, `assign_agent`) take numeric IDs. items: oneOf: - type: string - type: integer description: >- A label name, note body, or numeric ID depending on the action. example: action_name: add_label action_params: - support - sales created_on: type: integer description: The timestamp when the rule was created active: type: boolean description: Enable/disable automation rule securitySchemes: userApiKey: type: apiKey in: header name: api_access_token description: >- This token can be obtained by visiting the profile page or via rails console. Provides access to endpoints based on the user permissions levels. This token can be saved by an external system when user is created via API, to perform activities on behalf of the user. ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.