> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tied.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Custom views and saved folders

> A saved filter you do not rebuild every time — kept per person, not shared.

A custom view is Tied's name for a filter you do not want to rebuild every Monday: a saved combination of conditions, kept under its own name, reopened with one click instead of resetting several dropdowns by hand.

## What it can be a view of

One building block backs three different targets: conversations, contacts, or a report. Conditions are stored as a single query, the same shape the filter bar itself produces — so anything you can filter a list down to by hand, you can save.

Your account has a limit on how many views one person can save at once, so clearing out ones you no longer use is worth doing occasionally.

## It is personal — not shared with a team

<Warning>
  **Each saved view belongs to the person who created it.** Tied does not currently have a separate
  "team view" that several people share and edit together. If your whole team wants the same filter,
  each person saves their own copy of the same conditions — there is no shared original that updates
  everyone at once.
</Warning>

If that gap matters for how your team works, keep the underlying conditions documented somewhere everyone can copy from — a pinned message, a wiki page, anything outside Tied — since there is no single saved view that propagates to the rest of the team automatically.

## Where the same idea shows up elsewhere

The conversation list's own filter bar is this exact mechanism, just unsaved — see [Conversation views](/inbox/views). A custom view is that same filter, given a name and kept around. The report variant applies the identical idea to reporting, letting you reopen a specific cut of a report without reconfiguring it from nothing each time.

## A view is not a rule

It is worth being direct about what a custom view cannot do: it has no actions. A saved view is a query and nothing else — it changes what you see, not what happens to a conversation. [Automation rules](/automation) look structurally similar, since both are built from conditions over the same conversation attributes, but a rule pairs those conditions with actions that fire on their own, unattended.

<Info>
  **A common path is to prototype with a view, then graduate to a rule.** Save a view for "unassigned,
  high priority, over two hours old" and watch what actually shows up in it for a week. Once you trust
  what the filter catches, the same conditions become the trigger for an automation rule that acts on
  them automatically instead of waiting for someone to open the view.
</Info>

## Next

<CardGroup cols={2}>
  <Card title="Conversation views" icon="list-filter" href="/inbox/views">
    The filter bar this feature saves a copy of.
  </Card>

  <Card title="Automation rules" icon="workflow" href="/automation">
    Turning a filter you check manually into one that acts on its own.
  </Card>
</CardGroup>


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