> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tied.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Command bar

> Cmd+K opens a search box that can do most of what the interface can — navigate, assign, label, snooze, and act on a whole selection at once.

Press <kbd>Cmd</kbd> + <kbd>K</kbd> anywhere in Tied and a search box opens over whatever you are looking at. The placeholder says *"Search or jump to"*, which undersells it — it navigates, but it also acts.

<Tip>
  **This is the fastest thing in the product and most people never find it.** If you assign,
  label and snooze conversations all day, the command bar removes the mouse from every one of
  those. It is worth ten minutes of deliberate practice.
</Tip>

On Windows and Linux, <kbd>Ctrl</kbd> + <kbd>K</kbd>.

## How it works

Open it, start typing, press <kbd>Enter</kbd>. It filters as you type, so you rarely need more than three or four characters. Arrow keys move; <kbd>Esc</kbd> closes.

**What it offers depends on where you are.** Open it on the conversation list and you get navigation and bulk actions. Open it inside a conversation and you additionally get everything you can do *to that conversation*. It never shows you an action that would not work from where you are standing.

## What is in it

<AccordionGroup>
  <Accordion title="General — go anywhere" icon="compass">
    Jump straight to any part of the app without touching the sidebar:

    Conversation Dashboard · Contacts Dashboard · Notifications · Reports Overview and the
    Conversation, Agent, Label, Inbox and Team reports.

    Faster than the sidebar even when the sidebar is right there, because you never have to find
    the thing you are clicking.
  </Accordion>

  <Accordion title="Settings — go straight to the right page" icon="settings">
    Agent Settings · Team Settings · Inbox Settings · Label Settings · Canned Response Settings ·
    Application Settings · Account Settings · Profile Settings.

    Settings is the deepest navigation in Tied and this skips all of it.
  </Accordion>

  <Accordion title="Conversation — act on the one you are in" icon="messages-square">
    Available inside a conversation:

    * **Change Assignee** — assign an agent
    * **Change Team**
    * **Change Priority**
    * **Add label to the conversation** / **Remove label from the conversation**
    * **Snooze Conversation**
    * Change status
    * **Mute conversation** / **Unmute conversation**
    * **Send an email transcript**

    Most open a second step where you pick the agent, team, priority or label — so assigning is
    <kbd>Cmd</kbd>+<kbd>K</kbd>, a few letters, <kbd>Enter</kbd>, a few more letters,
    <kbd>Enter</kbd>. No menus.
  </Accordion>

  <Accordion title="Bulk Actions — act on a whole selection" icon="list-checks">
    Select conversations in the list, then open the command bar. Exactly three actions apply to
    **everything selected**:

    * **Snooze Conversation** — including the same snooze sub-options as a single conversation
    * **Reopen Conversation**
    * **Resolve Conversation**

    There is no bulk label or bulk assignee here. For those, use the list's own
    [bulk-action bar](/inbox/views#bulk-actions) instead.
  </Accordion>

  <Accordion title="AI Assist" icon="sparkles">
    Opens AI Assist on the current conversation from wherever you are.
  </Accordion>

  <Accordion title="Appearance" icon="palette">
    Switch theme without going to settings. Handy when a room's lighting changes and you do not
    want to lose your place.
  </Accordion>

  <Accordion title="Snooze Notification" icon="bell-off">
    Snooze a notification from the [Inbox](/inbox) list.
  </Accordion>
</AccordionGroup>

## Where it fits

Three overlapping ways to do the same things, and each is best at something different.

| | Best for |
| - | - |
| **Command bar** | Anything you do occasionally but not constantly. You do not have to remember a shortcut, only the word |
| **[Keyboard shortcuts](/keyboard-shortcuts)** | The handful you do hundreds of times a day. Faster still, but only if your fingers know them |
| **[Macros](/inbox/macros)** | A *sequence* of actions that always go together — label, assign, reply and resolve as one step |

The honest progression: use the command bar for everything, notice which three or four actions you reach for constantly, learn those as shortcuts, and turn any repeated *sequence* into a macro.

<Note>
  <kbd>Cmd</kbd> + <kbd>K</kbd> opens the command bar. <kbd>Cmd</kbd> + <kbd>/</kbd> shows the
  [keyboard shortcut list](/keyboard-shortcuts). Two different things, adjacent keys — worth
  knowing so the wrong one does not surprise you.
</Note>

## Next

<CardGroup cols={2}>
  <Card title="Keyboard shortcuts" icon="keyboard" href="/keyboard-shortcuts">
    The ones worth committing to memory.
  </Card>

  <Card title="Macros" icon="zap" href="/inbox/macros">
    Turning a repeated sequence into one action.
  </Card>

  <Card title="Views" icon="list-filter" href="/inbox/views">
    Selecting the right conversations before you bulk-act on them.
  </Card>

  <Card title="Personalisation" icon="palette" href="/admin/personalisation">
    Theme, layout and defaults.
  </Card>
</CardGroup>


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