Create a campaign

curl --request POST \
  --url https://app.tied.com/api/v1/accounts/{account_id}/campaigns \
  --header 'Content-Type: application/json' \
  --header 'api_access_token: <api-key>' \
  --data '
{
  "campaign": {
    "title": "Docs launch announcement",
    "description": "Points web chat visitors on the pricing page at the new API reference.",
    "message": "Our API reference just doubled in size. Want the link?",
    "inbox_id": 4,
    "enabled": true,
    "trigger_only_during_business_hours": false,
    "trigger_rules": {
      "url": "https://tied.com/pricing",
      "time_on_page": 20
    }
  }
}
'

import requests

url = "https://app.tied.com/api/v1/accounts/{account_id}/campaigns"

payload = { "campaign": {
        "title": "Docs launch announcement",
        "description": "Points web chat visitors on the pricing page at the new API reference.",
        "message": "Our API reference just doubled in size. Want the link?",
        "inbox_id": 4,
        "enabled": True,
        "trigger_only_during_business_hours": False,
        "trigger_rules": {
            "url": "https://tied.com/pricing",
            "time_on_page": 20
        }
    } }
headers = {
    "api_access_token": "<api-key>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {api_access_token: '<api-key>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    campaign: {
      title: 'Docs launch announcement',
      description: 'Points web chat visitors on the pricing page at the new API reference.',
      message: 'Our API reference just doubled in size. Want the link?',
      inbox_id: 4,
      enabled: true,
      trigger_only_during_business_hours: false,
      trigger_rules: {url: 'https://tied.com/pricing', time_on_page: 20}
    }
  })
};

fetch('https://app.tied.com/api/v1/accounts/{account_id}/campaigns', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

require 'uri'
require 'net/http'

url = URI("https://app.tied.com/api/v1/accounts/{account_id}/campaigns")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["api_access_token"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"campaign\": {\n    \"title\": \"Docs launch announcement\",\n    \"description\": \"Points web chat visitors on the pricing page at the new API reference.\",\n    \"message\": \"Our API reference just doubled in size. Want the link?\",\n    \"inbox_id\": 4,\n    \"enabled\": true,\n    \"trigger_only_during_business_hours\": false,\n    \"trigger_rules\": {\n      \"url\": \"https://tied.com/pricing\",\n      \"time_on_page\": 20\n    }\n  }\n}"

response = http.request(request)
puts response.read_body

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://app.tied.com/api/v1/accounts/{account_id}/campaigns"

	payload := strings.NewReader("{\n  \"campaign\": {\n    \"title\": \"Docs launch announcement\",\n    \"description\": \"Points web chat visitors on the pricing page at the new API reference.\",\n    \"message\": \"Our API reference just doubled in size. Want the link?\",\n    \"inbox_id\": 4,\n    \"enabled\": true,\n    \"trigger_only_during_business_hours\": false,\n    \"trigger_rules\": {\n      \"url\": \"https://tied.com/pricing\",\n      \"time_on_page\": 20\n    }\n  }\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("api_access_token", "<api-key>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

{
  "id": 4,
  "title": "Docs launch announcement",
  "description": "Points web chat visitors on the pricing page at the new API reference.",
  "account_id": 1,
  "inbox": {
    "id": 4,
    "avatar_url": "https://app.tied.com/rails/active_storage/blobs/proxy/EXAMPLE/tied-app-icon.png",
    "channel_id": 1,
    "name": "Webchat",
    "channel_type": "Channel::WebWidget",
    "greeting_enabled": false,
    "greeting_message": null,
    "working_hours_enabled": false,
    "enable_email_collect": true,
    "csat_survey_enabled": false,
    "csat_config": {},
    "enable_auto_assignment": true,
    "auto_assignment_config": {},
    "out_of_office_message": null,
    "working_hours": [
      {
        "day_of_week": 0,
        "closed_all_day": true,
        "open_hour": null,
        "open_minutes": null,
        "close_hour": null,
        "close_minutes": null,
        "open_all_day": false
      },
      {
        "day_of_week": 1,
        "closed_all_day": false,
        "open_hour": 9,
        "open_minutes": 0,
        "close_hour": 17,
        "close_minutes": 0,
        "open_all_day": false
      }
    ],
    "timezone": "UTC",
    "callback_webhook_url": null,
    "allow_messages_after_resolved": true,
    "lock_to_single_conversation": false,
    "sender_name_type": "friendly",
    "business_name": null,
    "allowed_domains": "",
    "widget_color": "#FF073B",
    "website_url": "https://tied.com",
    "hmac_mandatory": false,
    "welcome_title": null,
    "welcome_tagline": null,
    "web_widget_script": "\n    <script>\n      (function(d,t) {\n        var BASE_URL=\"https://app.tied.com\";\n        var g=d.createElement(t),s=d.getElementsByTagName(t)[0];\n        g.src=BASE_URL+\"/packs/js/sdk.js\";\n        g.async = true;\n        s.parentNode.inse…",
    "website_token": "EXAMPLE_WEBSITE_TOKEN",
    "selected_feature_flags": [
      "attachments",
      "emoji_picker"
    ],
    "reply_time": "in_a_few_minutes",
    "hmac_token": "EXAMPLE_HMAC_TOKEN",
    "pre_chat_form_enabled": false,
    "pre_chat_form_options": {
      "pre_chat_fields": [
        {
          "name": "emailAddress",
          "type": "email",
          "label": "Email Id",
          "enabled": false,
          "required": true,
          "field_type": "standard"
        },
        {
          "name": "fullName",
          "type": "text",
          "label": "Full name",
          "enabled": false,
          "required": false,
          "field_type": "standard"
        }
      ],
      "pre_chat_message": "Share your queries or comments here."
    },
    "continuity_via_email": true,
    "messaging_service_sid": null,
    "phone_number": null,
    "provider": null
  },
  "message": "Our API reference just doubled in size. Want the link?",
  "template_params": null,
  "campaign_status": "active",
  "enabled": true,
  "campaign_type": "ongoing",
  "trigger_rules": {
    "url": "https://tied.com/pricing",
    "time_on_page": 20
  },
  "trigger_only_during_business_hours": false,
  "created_at": "2026-09-21T03:21:40.981Z",
  "updated_at": "2026-09-21T03:21:40.981Z"
}

{
  "error": "Resource could not be found"
}

{
  "message": "Url has already been taken",
  "attributes": [
    "url"
  ]
}