Replace participants
Sets the participant list to exactly the agents you send: anyone missing from user_ids is removed, anyone new is added. Unlike POST, this returns the complete resulting list.
Authorizations
This token can be obtained by visiting the profile page or via rails console. Provides access to endpoints based on the user permissions levels. This token can be saved by an external system when user is created via API, to perform activities on behalf of the user.
Path Parameters
The numeric ID of the account
The numeric ID of the conversation
Body
Agent IDs. On PATCH this is the complete list — anyone not in it is removed. On POST it is added to whoever is already watching.
Response
Success
The agent's numeric ID.
The account the agent belongs to.
The availability status of the agent computed by Tied.
available, busy, offline Whether the availability status of agent is configured to go offline automatically when away.
Whether the agent has confirmed their email address.
The email of the agent
The available name of the agent
The name of the agent
The role of the agent
agent, administrator The thumbnail of the agent
The custom role id of the agent
How the agent signs in — email for a password login.
URL of an uploaded avatar. Empty when the agent has not uploaded one.
Whether thumbnail is one of the generated illustration avatars rather than an upload.
The agent's chosen dashboard accent colour.