Update Inbox

curl --request PATCH \
  --url https://app.tied.com/api/v1/accounts/{account_id}/inboxes/{id} \
  --header 'Content-Type: application/json' \
  --header 'api_access_token: <api-key>' \
  --data '
{
  "name": "Support",
  "avatar": "<string>",
  "greeting_enabled": true,
  "greeting_message": "Hello, how can I help you?",
  "enable_email_collect": true,
  "csat_survey_enabled": true,
  "enable_auto_assignment": true,
  "working_hours_enabled": true,
  "out_of_office_message": "We are currently out of office. Please leave a message and we will get back to you.",
  "timezone": "America/New_York",
  "allow_messages_after_resolved": true,
  "lock_to_single_conversation": true,
  "portal_id": 1,
  "sender_name_type": "friendly",
  "business_name": "My Business",
  "channel": {
    "website_url": "https://example.com",
    "welcome_title": "Welcome to our support",
    "welcome_tagline": "We are here to help you",
    "widget_color": "#FF5733"
  }
}
'

import requests

url = "https://app.tied.com/api/v1/accounts/{account_id}/inboxes/{id}"

payload = {
    "name": "Support",
    "avatar": "<string>",
    "greeting_enabled": True,
    "greeting_message": "Hello, how can I help you?",
    "enable_email_collect": True,
    "csat_survey_enabled": True,
    "enable_auto_assignment": True,
    "working_hours_enabled": True,
    "out_of_office_message": "We are currently out of office. Please leave a message and we will get back to you.",
    "timezone": "America/New_York",
    "allow_messages_after_resolved": True,
    "lock_to_single_conversation": True,
    "portal_id": 1,
    "sender_name_type": "friendly",
    "business_name": "My Business",
    "channel": {
        "website_url": "https://example.com",
        "welcome_title": "Welcome to our support",
        "welcome_tagline": "We are here to help you",
        "widget_color": "#FF5733"
    }
}
headers = {
    "api_access_token": "<api-key>",
    "Content-Type": "application/json"
}

response = requests.patch(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'PATCH',
  headers: {api_access_token: '<api-key>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    name: 'Support',
    avatar: '<string>',
    greeting_enabled: true,
    greeting_message: 'Hello, how can I help you?',
    enable_email_collect: true,
    csat_survey_enabled: true,
    enable_auto_assignment: true,
    working_hours_enabled: true,
    out_of_office_message: 'We are currently out of office. Please leave a message and we will get back to you.',
    timezone: 'America/New_York',
    allow_messages_after_resolved: true,
    lock_to_single_conversation: true,
    portal_id: 1,
    sender_name_type: 'friendly',
    business_name: 'My Business',
    channel: {
      website_url: 'https://example.com',
      welcome_title: 'Welcome to our support',
      welcome_tagline: 'We are here to help you',
      widget_color: '#FF5733'
    }
  })
};

fetch('https://app.tied.com/api/v1/accounts/{account_id}/inboxes/{id}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

require 'uri'
require 'net/http'

url = URI("https://app.tied.com/api/v1/accounts/{account_id}/inboxes/{id}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Patch.new(url)
request["api_access_token"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"name\": \"Support\",\n  \"avatar\": \"<string>\",\n  \"greeting_enabled\": true,\n  \"greeting_message\": \"Hello, how can I help you?\",\n  \"enable_email_collect\": true,\n  \"csat_survey_enabled\": true,\n  \"enable_auto_assignment\": true,\n  \"working_hours_enabled\": true,\n  \"out_of_office_message\": \"We are currently out of office. Please leave a message and we will get back to you.\",\n  \"timezone\": \"America/New_York\",\n  \"allow_messages_after_resolved\": true,\n  \"lock_to_single_conversation\": true,\n  \"portal_id\": 1,\n  \"sender_name_type\": \"friendly\",\n  \"business_name\": \"My Business\",\n  \"channel\": {\n    \"website_url\": \"https://example.com\",\n    \"welcome_title\": \"Welcome to our support\",\n    \"welcome_tagline\": \"We are here to help you\",\n    \"widget_color\": \"#FF5733\"\n  }\n}"

response = http.request(request)
puts response.read_body

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://app.tied.com/api/v1/accounts/{account_id}/inboxes/{id}"

	payload := strings.NewReader("{\n  \"name\": \"Support\",\n  \"avatar\": \"<string>\",\n  \"greeting_enabled\": true,\n  \"greeting_message\": \"Hello, how can I help you?\",\n  \"enable_email_collect\": true,\n  \"csat_survey_enabled\": true,\n  \"enable_auto_assignment\": true,\n  \"working_hours_enabled\": true,\n  \"out_of_office_message\": \"We are currently out of office. Please leave a message and we will get back to you.\",\n  \"timezone\": \"America/New_York\",\n  \"allow_messages_after_resolved\": true,\n  \"lock_to_single_conversation\": true,\n  \"portal_id\": 1,\n  \"sender_name_type\": \"friendly\",\n  \"business_name\": \"My Business\",\n  \"channel\": {\n    \"website_url\": \"https://example.com\",\n    \"welcome_title\": \"Welcome to our support\",\n    \"welcome_tagline\": \"We are here to help you\",\n    \"widget_color\": \"#FF5733\"\n  }\n}")

	req, _ := http.NewRequest("PATCH", url, payload)

	req.Header.Add("api_access_token", "<api-key>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

{
  "id": 1,
  "avatar_url": "https://app.tied.com/rails/active_storage/blobs/proxy/EXAMPLE/avatar.png",
  "channel_id": 1,
  "name": "Apple Messages",
  "channel_type": "Channel::Amb",
  "greeting_enabled": false,
  "greeting_message": null,
  "working_hours_enabled": false,
  "enable_email_collect": true,
  "csat_survey_enabled": false,
  "csat_config": {},
  "enable_auto_assignment": true,
  "auto_assignment_config": {},
  "out_of_office_message": null,
  "working_hours": [
    {
      "day_of_week": 0,
      "closed_all_day": true,
      "open_hour": null,
      "open_minutes": null,
      "close_hour": null,
      "close_minutes": null,
      "open_all_day": false
    },
    {
      "day_of_week": 1,
      "closed_all_day": false,
      "open_hour": 9,
      "open_minutes": 0,
      "close_hour": 17,
      "close_minutes": 0,
      "open_all_day": false
    }
  ],
  "timezone": "UTC",
  "callback_webhook_url": null,
  "allow_messages_after_resolved": true,
  "lock_to_single_conversation": false,
  "sender_name_type": "friendly",
  "business_name": null,
  "allowed_domains": null,
  "widget_color": null,
  "website_url": null,
  "hmac_mandatory": null,
  "welcome_title": null,
  "welcome_tagline": null,
  "web_widget_script": null,
  "website_token": null,
  "selected_feature_flags": null,
  "reply_time": null,
  "messaging_service_sid": null,
  "phone_number": null,
  "provider": null,
  "apple_business_id": "demo-amb-1",
  "spinoco_region": "us",
  "spinoco_workflow_id": "demo-workflow-1",
  "amb_webhook_url": "https://app.tied.com/api/v1/channels/amb/webhook",
  "bearer_token": "TpRiQshX2z2b37ExCvReLMxEyxbpsFag5WDSPRKJwCJV236oQUhRwFxPYsbNURkH",
  "apple_pay_payment_gateway_id": null,
  "apple_pay_merchant_sub_id": null,
  "brand_assets": {},
  "landing_page_slug": "demo-amb-1",
  "hero_image_url": null,
  "intro_message_text": null,
  "intro_message_enabled": true,
  "apple_id_tester_emails": [],
  "deployed_at": null,
  "ready_to_deploy": true
}

{
  "error": "Resource could not be found"
}

{
  "error": "Resource could not be found"
}