Update a message

curl --request PATCH \
  --url https://app.tied.com/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/messages/{message_id} \
  --header 'Content-Type: application/json' \
  --data '
{
  "submitted_values": {
    "name": "My Name",
    "title": "My Title",
    "value": "value",
    "csat_survey_response": {
      "feedback_message": "Great service!",
      "rating": 5
    }
  }
}
'

import requests

url = "https://app.tied.com/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/messages/{message_id}"

payload = { "submitted_values": {
        "name": "My Name",
        "title": "My Title",
        "value": "value",
        "csat_survey_response": {
            "feedback_message": "Great service!",
            "rating": 5
        }
    } }
headers = {"Content-Type": "application/json"}

response = requests.patch(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'PATCH',
  headers: {'Content-Type': 'application/json'},
  body: JSON.stringify({
    submitted_values: {
      name: 'My Name',
      title: 'My Title',
      value: 'value',
      csat_survey_response: {feedback_message: 'Great service!', rating: 5}
    }
  })
};

fetch('https://app.tied.com/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/messages/{message_id}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

require 'uri'
require 'net/http'

url = URI("https://app.tied.com/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/messages/{message_id}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Patch.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n  \"submitted_values\": {\n    \"name\": \"My Name\",\n    \"title\": \"My Title\",\n    \"value\": \"value\",\n    \"csat_survey_response\": {\n      \"feedback_message\": \"Great service!\",\n      \"rating\": 5\n    }\n  }\n}"

response = http.request(request)
puts response.read_body

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://app.tied.com/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/messages/{message_id}"

	payload := strings.NewReader("{\n  \"submitted_values\": {\n    \"name\": \"My Name\",\n    \"title\": \"My Title\",\n    \"value\": \"value\",\n    \"csat_survey_response\": {\n      \"feedback_message\": \"Great service!\",\n      \"rating\": 5\n    }\n  }\n}")

	req, _ := http.NewRequest("PATCH", url, payload)

	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

{
  "id": 563,
  "content": "Hi — is my order still on track?",
  "message_type": 0,
  "content_type": "text",
  "content_attributes": {
    "submitted_values": [
      {
        "name": "order_id",
        "title": "Order",
        "value": "A-10482"
      }
    ]
  },
  "created_at": 1789957537,
  "conversation_id": 169,
  "sender": {
    "additional_attributes": {
      "avatar_background_color": "#D4F4DD",
      "illustration_avatar_index": 31
    },
    "custom_attributes": {},
    "email": "dana.brooks4821@example.com",
    "id": 147,
    "identifier": "user-4821",
    "name": "Dana Brooks",
    "phone_number": null,
    "thumbnail": "/dashboard/images/default-contact-avatars/031.svg",
    "thumbnail_background_color": "#D4F4DD",
    "domain_logo_avatar": false,
    "customer_verified": true,
    "blocked": false,
    "type": "contact"
  }
}

{
  "error": "Resource could not be found"
}