Start a widget session

curl --request POST \
  --url https://app.tied.com/api/v1/widget/config

import requests

url = "https://app.tied.com/api/v1/widget/config"

response = requests.post(url)

print(response.text)

const options = {method: 'POST'};

fetch('https://app.tied.com/api/v1/widget/config', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

require 'uri'
require 'net/http'

url = URI("https://app.tied.com/api/v1/widget/config")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)

response = http.request(request)
puts response.read_body

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://app.tied.com/api/v1/widget/config"

	req, _ := http.NewRequest("POST", url, nil)

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

{
  "website_channel_config": {
    "allow_messages_after_resolved": true,
    "api_host": "https://app.tied.com",
    "auth_token": "eyJhbGciOiJIUzI1NiJ9.eyJzb3VyY2VfaWQiOiI5ODE4MjU1Ni04NDJmLTRkOTUtOGIwZC04ZjczY2Y5MWJmMTIiLCJpbmJveF9pZCI6NCwiZXhwIjoxODA1NTE3MTAyLCJpYXQiOjE3ODk5NjUxMDJ9.NQy93V5gzL1lLe2rp6hE_BB9Ciccmi4hwk46_ZmwhDU",
    "avatar_url": "",
    "csat_survey_enabled": false,
    "disable_branding": false,
    "enabled_features": [
      "attachments",
      "emoji_picker"
    ],
    "enabled_languages": [
      {
        "name": "English (en)",
        "iso_639_1_code": "en"
      },
      {
        "name": "العربية (ar)",
        "iso_639_1_code": "ar"
      }
    ],
    "locale": "en",
    "out_of_office_message": null,
    "portal": null,
    "pre_chat_form_enabled": false,
    "pre_chat_form_options": {
      "pre_chat_fields": [
        {
          "name": "emailAddress",
          "type": "email",
          "label": "Email Id",
          "enabled": false,
          "required": true,
          "field_type": "standard"
        },
        {
          "name": "fullName",
          "type": "text",
          "label": "Full name",
          "enabled": false,
          "required": false,
          "field_type": "standard"
        }
      ],
      "pre_chat_message": "Share your queries or comments here."
    },
    "reply_time": "in_a_few_minutes",
    "timezone": "UTC",
    "utc_off_set": "+00:00",
    "website_name": "Webchat",
    "website_token": "EXAMPLE_WEBSITE_TOKEN",
    "welcome_tagline": null,
    "welcome_title": null,
    "widget_color": "#FF073B",
    "working_hours": [
      {
        "id": 22,
        "inbox_id": 4,
        "account_id": 1,
        "day_of_week": 0,
        "closed_all_day": true,
        "open_hour": null,
        "open_minutes": null,
        "close_hour": null,
        "close_minutes": null,
        "created_at": "2026-09-19T20:36:30.467Z",
        "updated_at": "2026-09-19T20:36:30.467Z",
        "open_all_day": false
      },
      {
        "id": 23,
        "inbox_id": 4,
        "account_id": 1,
        "day_of_week": 1,
        "closed_all_day": false,
        "open_hour": 9,
        "open_minutes": 0,
        "close_hour": 17,
        "close_minutes": 0,
        "created_at": "2026-09-19T20:36:30.472Z",
        "updated_at": "2026-09-19T20:36:30.472Z",
        "open_all_day": false
      }
    ],
    "working_hours_enabled": false
  },
  "contact": {
    "email": null,
    "id": 266,
    "identifier": null,
    "name": "silent-snow-603",
    "phone_number": null,
    "pubsub_token": "EXAMPLE_PUBSUB_TOKEN"
  },
  "global_config": {
    "LOGO_THUMBNAIL": "/brand-assets/tied-app-icon.png",
    "BRAND_NAME": "Tied",
    "WIDGET_BRAND_URL": "https://tied.com",
    "INSTALLATION_NAME": "Tied"
  }
}

{
  "errors": [
    "You need to sign in or sign up before continuing."
  ]
}

{
  "error": "Resource could not be found"
}