Create a conversation

curl --request POST \
  --url https://app.tied.com/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations \
  --header 'Content-Type: application/json' \
  --data '
{
  "custom_attributes": {}
}
'

import requests

url = "https://app.tied.com/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations"

payload = { "custom_attributes": {} }
headers = {"Content-Type": "application/json"}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {'Content-Type': 'application/json'},
  body: JSON.stringify({custom_attributes: {}})
};

fetch('https://app.tied.com/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

require 'uri'
require 'net/http'

url = URI("https://app.tied.com/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n  \"custom_attributes\": {}\n}"

response = http.request(request)
puts response.read_body

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://app.tied.com/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations"

	payload := strings.NewReader("{\n  \"custom_attributes\": {}\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

{
  "id": 169,
  "uuid": "00000000-0000-4000-8000-000000000000",
  "inbox_id": 8,
  "contact_last_seen_at": 0,
  "status": "open",
  "agent_last_seen_at": 0,
  "messages": [],
  "contact": {
    "id": 147,
    "name": "Dana Brooks",
    "email": "dana.brooks4821@example.com",
    "phone_number": null,
    "account_id": 1,
    "created_at": "2026-09-21T02:25:37.579Z",
    "updated_at": "2026-09-21T02:25:37.591Z",
    "additional_attributes": {
      "avatar_background_color": "#D4F4DD",
      "illustration_avatar_index": 31
    },
    "identifier": "user-4821",
    "custom_attributes": {},
    "last_activity_at": null,
    "contact_type": "lead",
    "middle_name": "",
    "last_name": "",
    "location": null,
    "country_code": null,
    "blocked": false,
    "company_id": null,
    "label_list": []
  }
}

{
  "error": "Resource could not be found"
}