Resolve a conversation

curl --request POST \
  --url https://app.tied.com/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/toggle_status

import requests

url = "https://app.tied.com/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/toggle_status"

response = requests.post(url)

print(response.text)

const options = {method: 'POST'};

fetch('https://app.tied.com/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/toggle_status', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

require 'uri'
require 'net/http'

url = URI("https://app.tied.com/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/toggle_status")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)

response = http.request(request)
puts response.read_body

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://app.tied.com/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/toggle_status"

	req, _ := http.NewRequest("POST", url, nil)

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

{
  "id": 169,
  "uuid": "00000000-0000-4000-8000-000000000000",
  "inbox_id": 8,
  "contact_last_seen_at": 0,
  "status": "resolved",
  "agent_last_seen_at": 0,
  "messages": [
    {
      "id": 563,
      "content": "Hi — is my order still on track?",
      "message_type": 0,
      "content_type": "text",
      "content_attributes": {
        "submitted_values": [
          {
            "name": "order_id",
            "title": "Order",
            "value": "A-10482"
          }
        ]
      },
      "created_at": 1789957537,
      "conversation_id": 169,
      "sender": {
        "additional_attributes": {
          "avatar_background_color": "#D4F4DD",
          "illustration_avatar_index": 31
        },
        "custom_attributes": {},
        "email": "dana.brooks4821@example.com",
        "id": 147,
        "identifier": "user-4821",
        "name": "Dana Brooks",
        "phone_number": null,
        "thumbnail": "/dashboard/images/default-contact-avatars/031.svg",
        "thumbnail_background_color": "#D4F4DD",
        "domain_logo_avatar": false,
        "customer_verified": true,
        "blocked": false,
        "type": "contact"
      }
    }
  ],
  "contact": {
    "id": 147,
    "name": "Dana Brooks",
    "email": "dana.brooks4821@example.com",
    "phone_number": null,
    "account_id": 1,
    "created_at": "2026-09-21T02:25:37.579Z",
    "updated_at": "2026-09-21T02:25:37.747Z",
    "additional_attributes": {
      "avatar_background_color": "#D4F4DD",
      "illustration_avatar_index": 31
    },
    "identifier": "user-4821",
    "custom_attributes": {},
    "last_activity_at": "2026-09-21T02:25:37.744Z",
    "contact_type": "lead",
    "middle_name": "",
    "last_name": "",
    "location": null,
    "country_code": null,
    "blocked": false,
    "company_id": null,
    "label_list": []
  }
}

{
  "error": "Resource could not be found"
}

{
  "error": "Resource could not be found"
}