Send a message from the widget

curl --request POST \
  --url https://app.tied.com/api/v1/widget/messages \
  --header 'Content-Type: application/json' \
  --header 'X-Auth-Token: <api-key>' \
  --data '
{
  "message": {
    "content": "Is the Advanced plan month to month?",
    "timestamp": "2026-09-21T04:30:00Z",
    "referer_url": "https://tied.com/pricing"
  }
}
'

import requests

url = "https://app.tied.com/api/v1/widget/messages"

payload = { "message": {
        "content": "Is the Advanced plan month to month?",
        "timestamp": "2026-09-21T04:30:00Z",
        "referer_url": "https://tied.com/pricing"
    } }
headers = {
    "X-Auth-Token": "<api-key>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {'X-Auth-Token': '<api-key>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    message: {
      content: 'Is the Advanced plan month to month?',
      timestamp: '2026-09-21T04:30:00Z',
      referer_url: 'https://tied.com/pricing'
    }
  })
};

fetch('https://app.tied.com/api/v1/widget/messages', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

require 'uri'
require 'net/http'

url = URI("https://app.tied.com/api/v1/widget/messages")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["X-Auth-Token"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"message\": {\n    \"content\": \"Is the Advanced plan month to month?\",\n    \"timestamp\": \"2026-09-21T04:30:00Z\",\n    \"referer_url\": \"https://tied.com/pricing\"\n  }\n}"

response = http.request(request)
puts response.read_body

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://app.tied.com/api/v1/widget/messages"

	payload := strings.NewReader("{\n  \"message\": {\n    \"content\": \"Is the Advanced plan month to month?\",\n    \"timestamp\": \"2026-09-21T04:30:00Z\",\n    \"referer_url\": \"https://tied.com/pricing\"\n  }\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("X-Auth-Token", "<api-key>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

{
  "id": 1204,
  "content": "Is the Advanced plan month to month?",
  "inbox_id": 4,
  "conversation_id": 339,
  "message_type": 0,
  "created_at": 1789965102,
  "private": false,
  "source_id": null,
  "content_attributes": {
    "in_reply_to": null
  },
  "sender": {
    "additional_attributes": {
      "avatar_background_color": "#CCF3EA",
      "illustration_avatar_index": 16
    },
    "custom_attributes": {},
    "email": "visitor@example.com",
    "id": 266,
    "identifier": "EXAMPLE_IDENTIFIER",
    "name": "Jamie Visitor",
    "phone_number": null,
    "thumbnail": "/dashboard/images/default-contact-avatars/016.svg",
    "thumbnail_background_color": "#CCF3EA",
    "domain_logo_avatar": false,
    "customer_verified": true,
    "blocked": false,
    "type": "contact"
  }
}

{
  "error": "Resource could not be found"
}