Submit values for a message

curl --request PATCH \
  --url https://app.tied.com/api/v1/widget/messages/{id} \
  --header 'Content-Type: application/json' \
  --header 'X-Auth-Token: <api-key>' \
  --data '
{
  "message": {
    "submitted_values": [
      {
        "name": "csat",
        "value": 5
      }
    ]
  }
}
'

import requests

url = "https://app.tied.com/api/v1/widget/messages/{id}"

payload = { "message": { "submitted_values": [
            {
                "name": "csat",
                "value": 5
            }
        ] } }
headers = {
    "X-Auth-Token": "<api-key>",
    "Content-Type": "application/json"
}

response = requests.patch(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'PATCH',
  headers: {'X-Auth-Token': '<api-key>', 'Content-Type': 'application/json'},
  body: JSON.stringify({message: {submitted_values: [{name: 'csat', value: 5}]}})
};

fetch('https://app.tied.com/api/v1/widget/messages/{id}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

require 'uri'
require 'net/http'

url = URI("https://app.tied.com/api/v1/widget/messages/{id}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Patch.new(url)
request["X-Auth-Token"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"message\": {\n    \"submitted_values\": [\n      {\n        \"name\": \"csat\",\n        \"value\": 5\n      }\n    ]\n  }\n}"

response = http.request(request)
puts response.read_body

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://app.tied.com/api/v1/widget/messages/{id}"

	payload := strings.NewReader("{\n  \"message\": {\n    \"submitted_values\": [\n      {\n        \"name\": \"csat\",\n        \"value\": 5\n      }\n    ]\n  }\n}")

	req, _ := http.NewRequest("PATCH", url, payload)

	req.Header.Add("X-Auth-Token", "<api-key>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

{
  "contact": {
    "id": 266,
    "name": "Jamie Visitor",
    "email": "visitor@example.com",
    "phone_number": null,
    "account_id": 1,
    "created_at": "2026-09-21T04:31:41.992Z",
    "updated_at": "2026-09-21T04:31:42.368Z",
    "additional_attributes": {
      "avatar_background_color": "#CCF3EA",
      "illustration_avatar_index": 16
    },
    "identifier": "EXAMPLE_IDENTIFIER",
    "custom_attributes": {},
    "last_activity_at": "2026-09-21T04:31:42.364Z",
    "contact_type": "lead",
    "middle_name": "",
    "last_name": "",
    "location": null,
    "country_code": null,
    "blocked": false,
    "company_id": null,
    "label_list": []
  }
}

{
  "error": "Resource could not be found"
}