Show a resolution receipt

Read-only billing evidence for one account-scoped resolution. Requires the exact receipt API deployment switch. Administrators receive the full receipt; when the separate restricted-view switch is on, other genuine account members receive a restricted view without credits or invoice figures. Optional ledgers are shown only to administrators when their own switch is on. A receipt is evidence for one resolution, not a guarantee that an invoice is final.

GET

api

accounts

{account_id}

billing

resolution_receipts

{resolution_ref}

Show a resolution receipt

curl --request GET \
  --url https://app.tied.com/api/v1/accounts/{account_id}/billing/resolution_receipts/{resolution_ref} \
  --header 'api_access_token: <api-key>'

import requests

url = "https://app.tied.com/api/v1/accounts/{account_id}/billing/resolution_receipts/{resolution_ref}"

headers = {"api_access_token": "<api-key>"}

response = requests.get(url, headers=headers)

print(response.text)

const options = {method: 'GET', headers: {api_access_token: '<api-key>'}};

fetch('https://app.tied.com/api/v1/accounts/{account_id}/billing/resolution_receipts/{resolution_ref}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

require 'uri'
require 'net/http'

url = URI("https://app.tied.com/api/v1/accounts/{account_id}/billing/resolution_receipts/{resolution_ref}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["api_access_token"] = '<api-key>'

response = http.request(request)
puts response.read_body

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://app.tied.com/api/v1/accounts/{account_id}/billing/resolution_receipts/{resolution_ref}"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("api_access_token", "<api-key>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

{
  "schema_version": "1",
  "receipt": {
    "resolution_ref": "synthetic-day6-receipt",
    "state": "awaiting_confirmation",
    "trigger": {
      "kind": "conversation_resolved",
      "resolver_type": "orch_agent",
      "resolved_at": "2026-08-02T12:00:00Z",
      "resolution_ordinal": null
    },
    "confirmation": {
      "state": "unconfirmed",
      "signal_type": null,
      "tier": null,
      "corroborator": null,
      "confirmed_at": null
    },
    "class": {
      "resolution_class": "knowledge",
      "discriminator_status": "category_corrected"
    },
    "credits": {
      "applied": "3.0",
      "unit": "credit",
      "voided": false,
      "relayed": false
    },
    "excluded": {
      "excluded": false,
      "reasons": [],
      "reasons_unavailable": false
    },
    "billed_despite_exclusion": false,
    "dispute": null,
    "details_unavailable": false
  }
}

Authorizations

api_access_token

string

header

required

This token can be obtained by visiting the profile page or via rails console. Provides access to endpoints based on the user permissions levels. This token can be saved by an external system when user is created via API, to perform activities on behalf of the user.

Path Parameters

account_id

integer<int64>

required

Account id established by the authenticated account membership.

resolution_ref

string

required

Nonempty resolution reference of at most 255 UTF-8 bytes; controller rejects control characters, colon, slash and backslash.

Required string length: 1 - 255

Pattern: ^[^\x00-\x1F\x7F:/\\]+$

Response

Current receipt response; the restricted receipt omits the credits and ledgers properties.

Option 1
Option 2

Full administrator receipt or restricted member receipt; the restricted shape omits all credit figures.

schema_version

enum<string>

required

Receipt response schema version.

Available options:

1

receipt

object

required

Full evidence for the requested resolution.

Show child attributes

ledgers

Optional separate fee and language-model cost lines; null when enabled but no ledger row exists.

Show child attributes

Show a resolution receipt

curl --request GET \
  --url https://app.tied.com/api/v1/accounts/{account_id}/billing/resolution_receipts/{resolution_ref} \
  --header 'api_access_token: <api-key>'

import requests

url = "https://app.tied.com/api/v1/accounts/{account_id}/billing/resolution_receipts/{resolution_ref}"

headers = {"api_access_token": "<api-key>"}

response = requests.get(url, headers=headers)

print(response.text)

const options = {method: 'GET', headers: {api_access_token: '<api-key>'}};

fetch('https://app.tied.com/api/v1/accounts/{account_id}/billing/resolution_receipts/{resolution_ref}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

require 'uri'
require 'net/http'

url = URI("https://app.tied.com/api/v1/accounts/{account_id}/billing/resolution_receipts/{resolution_ref}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["api_access_token"] = '<api-key>'

response = http.request(request)
puts response.read_body

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://app.tied.com/api/v1/accounts/{account_id}/billing/resolution_receipts/{resolution_ref}"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("api_access_token", "<api-key>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

{
  "schema_version": "1",
  "receipt": {
    "resolution_ref": "synthetic-day6-receipt",
    "state": "awaiting_confirmation",
    "trigger": {
      "kind": "conversation_resolved",
      "resolver_type": "orch_agent",
      "resolved_at": "2026-08-02T12:00:00Z",
      "resolution_ordinal": null
    },
    "confirmation": {
      "state": "unconfirmed",
      "signal_type": null,
      "tier": null,
      "corroborator": null,
      "confirmed_at": null
    },
    "class": {
      "resolution_class": "knowledge",
      "discriminator_status": "category_corrected"
    },
    "credits": {
      "applied": "3.0",
      "unit": "credit",
      "voided": false,
      "relayed": false
    },
    "excluded": {
      "excluded": false,
      "reasons": [],
      "reasons_unavailable": false
    },
    "billed_despite_exclusion": false,
    "dispute": null,
    "details_unavailable": false
  }
}

Getting started

Conversations

Contacts

Inboxes and channels

Automation and routing

Reporting

Help Center

Account and access

Orchestration Studio

Billing

Client API

Widget API

Receiving webhooks

Studio API readiness

Knowledge and model settings

Quality review and receipts

Show a resolution receipt

Authorizations

Path Parameters

Response