List CSAT responses
Every satisfaction rating a contact has submitted, newest first, 25 to a page, each with the contact who left it. Filters combine, and all of them are optional — unlike the CSV download, this endpoint is happy without a date range.
Authorizations
This token can be obtained by visiting the profile page or via rails console. Provides access to endpoints based on the user permissions levels. This token can be saved by an external system when user is created via API, to perform activities on behalf of the user.
Path Parameters
The numeric ID of the account
Query Parameters
Start of the period, as Unix epoch seconds.
End of the period, as Unix epoch seconds.
Restrict to responses on conversations assigned to these agents.
Restrict to one inbox.
Restrict to one team.
Restrict to one score, 1 to 5.
The page parameter
Response
Success
The numeric ID of the response.
The score the contact gave, 1 to 5.
The free-text comment. Null when the contact rated without commenting.
The account the response belongs to.
The survey message this response answers. One response per message.
The conversation the survey was sent in.
When the rating was recorded, as a Unix epoch in seconds.