Live conversation counts by group
The same live counts broken down by assignee or by team. group_by is required and accepts only assignee_id or team_id; anything else returns a 422. A group whose key is null holds the conversations with no assignee, or no team.
Authorizations
This token can be obtained by visiting the profile page or via rails console. Provides access to endpoints based on the user permissions levels. This token can be saved by an external system when user is created via API, to perform activities on behalf of the user.
Path Parameters
The numeric ID of the account
Query Parameters
What to group by.
assignee_id, team_id "assignee_id"
Restrict to one team before grouping.
Response
Success
Open conversations in this group.
Unattended open conversations in this group.
Unassigned open conversations in this group.
Present when grouping by assignee. Null groups the unassigned conversations together.
Present when grouping by team. Null groups the conversations with no team.