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Audit logs are an Enterprise capability, visible only to administrators, from Settings → Audit Logs.
Every entry answers the same four questions: who, what changed, when, and from where.

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What’s recorded

Each row shows the actor (or System for something Tied did on its own), the action, the fields that changed and their new values, a timestamp, and the IP address the action came from.
Ordinary agent work — replying, assigning, resolving, applying a label — isn’t in this log. It exists to answer “who changed the configuration,” not to replay the inbox.

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Retention

Tied doesn’t publish a fixed retention window for audit entries today. They accumulate as part of your account’s history for as long as the account exists; deleting the workspace (see Workspace settings) removes them along with everything else.

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Export

There’s no CSV or file export from the audit log today — it’s a paginated table in Settings, browsable but not downloadable. If you need the underlying records for a compliance or legal request, contact your account team.

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Security

Encryption, subprocessors and Tied’s actual compliance posture.

Data residency

Where your account’s data lives, and how long it’s kept.